Frequently Asked Questions (FAQ)
We’ve provided answers to our most common questions below.
What Insurances Do You Participate With?
We are a Medicare Participating Practice. If you have straight Medicare, we will provide your benefit details and cost-share estimate prior to beginning care with us. We will also bill to Medicare for you. Patient’s who are not covered by Medicare are eligible for our flat, self-payment rate for each visit.
**Important Note: If you have Medicaid secondary to your Medicare, according to Medicaid regulations, our practice is unable to care for you. You must seek care with a provider who participates with both Medicare and Medicaid. We apologize for this inconvenience and are happy to make a recommendation for another provider at your request.
What If I Have A Medicare Replacement Plan? (Such as BCBS Medicare or United HealthCare Medicare?)
The short answer is that it depends on whether you have an out-of-network benefit.
If you DO have an out-of-network benefit, you would pay approximate Medicare rates at the time of service. This estimate would be provided to you when beginning care. You will be provided a receipt or “superbill” as well so that you can submit these to your plan to reimbursement. Our administrative team that is dedicated to helping you navigate out-of-network care has also created a step-by-step guide for submitting these superbills to your payer.
If you DO NOT have an out-of-network benefit, you would be eligible to pay our flat, self-payment rate per visit. This rate will be provided to you by our administrative team that is dedicated to helping patients navigate out-of-network care.
**Important Note: If you have Medicaid secondary to your Medicare, according to Medicaid regulations, our practice is unable to care for you. You must seek care with a provider who participates with both Medicare and Medicaid. We apologize for this inconvenience and are happy to make a recommendation for another provider at your request.
What Types of Payment Do You Accept?
We accept cash, personal checks and credit cards (Visa, MasterCard, and Discover) Payment is due at the time of service.
Still have a question? Text us using the chat box to the bottom right, or submit a contact form.
